The scope of services offered by CRCICA in relation to Arbitration encompasses the following:

• Administering domestic and international arbitrations as well as ADR techniques under its auspices;
• Provision of institutional arbitration services according to its Rules or to any other ad hoc arbitration rules agreed upon by the parties.
• Responding to queries posed by the users regarding the implementation and interpretation of its Rules. Such assistance does not extend to the merits of any dispute;
• Promotion of arbitration and other ADR techniques in the Afro-Asian region through the organization of international conferences and seminars as well as the publication of researches serving both the business and legal communities;
• Capacity building of international arbitrators and legal scholars from the Afro-Asian region by organizing training programs and workshops in cooperation with other institutions and organizations;
• Coordination with and provision of assistance to other arbitral institutions, including the use of CRCICA’s hearing facilities and breakout rooms for parties to cases that it does not administer, particularly those arbitral institutions existing within the region;
• Providing certain post award services;
• Conducting and publishing academic and practical researches and studies, as well as statistics relating to CRCICA’s activities; and
• Establishing a comprehensive library specializing in Arbitration and ADR.

The scope of Mediation and ADR services offered by CRCICA encompasses the following:

• Administering domestic and international mediation and other ADR mechanisms under its auspices;
• Provision of institutional mediation services according to its Rules or any other rules agreed upon by the parties;
• Providing ad hoc mediations and other ADR mechanisms with necessary technical and administrative assistance at the request of the parties;
• Providing advice to the disputants;
• Promotion of mediation and other ADR mechanisms in the Afro-Asian region through the organization of international conferences and seminars as well as the publication of researches serving both the legal and business communities;
• Building the capacity of mediators and legal scholars from the Afro-Asian region by organizing training programs and workshops on mediation and ADR in cooperation with other institutions and organizations;
• Coordination with and provision of assistance to other mediation and ADR institutions particularly those existing within the region; and
• Establishing a comprehensive library specializing in mediation and ADR.

The scope of Dispute Board services offered by CRCICA encompasses the following:

• CRCICA appoints dispute board members and decides upon challenges against them in accordance with Article 5 paragraphs 7 & 8 of the CRCICA Dispute Board Rules.

• CRCICA provides the following optional services, according to Article 18 of the CRCICA Dispute Board Rules, for Dispute Board upon the Parties or the DB member request:
  
  1. Providing the Parties with the DB Member Agreement.
  2. Maintenance of a file of written communications (correspondences and submissions) in addition to facilitating communication between the Parties and/or the DB Members;
  3. Providing necessary practical arrangements for meetings and hearings at the Centre’s premises or at one of its alternative hearing centres, including:
     
     1. Assisting the DB Member(s) in establishing the date, time and place of any hearing(s);
     2. Arranging meeting rooms for hearing(s) or deliberations of the DB Members as well as breakout rooms;
     3. Arranging telephone conferencing and videoconferencing facilities;
     4. Arranging secretarial or clerical assistance;
     5. Making available or arranging for interpretation services;
     6. Making arrangements for recording services;
     7. Facilitating entry visas to the Centre’s host state, if possible and when required; and
     8. Arranging accommodation for Parties and DB Member(s), with special rates where possible.
  4. Providing fund-holding services, especially through holding the Parties’ deposits and disbursing DB Member(s)’ fees and expenses;
  5. Ensuring that procedurally important dates are followed and advising DB Member(s) and the Parties when these dates are not adhered to;
  6. Providing secretarial or clerical assistance in other respects; and
  7. Carrying out any other practicable tasks entrusted to the Centre by the Parties and/or the DB Member(s), such as serving communications, notifications and submissions.

CRCICA may provide the following administrative services in ad hoc Arbitration cases:

• Providing ad hoc arbitration with necessary technical and administrative assistance at the request of the parties.
• Support services, including:
  
  • maintenance of a case file of written communications and submissions;
  • facilitating communications;
  • services with respect to the storage of files, including arbitral awards;
  • arrangements for meetings and hearings:
    
    • assisting in establishing the date, time, and place of meetings and hearings;
    • arranging meeting/hearing rooms at the premises of CRCICA, including technical equipment and logistical support;
    • organizing in-house luncheons and catering services;
    • assisting with further logistical organization, e.g. identifying and engaging court reporters or interpreters; and
    • facilitating entry visas when required.

• • Administration of costs, including holding arbitration costs deposited by the parties and handling payments to arbitrators and services providers.
  • Services as appointing authority (either under the CRCICA Arbitration Rules if chosen by the parties even if the CRCICA Arbitration Rules are not applicable) in relation to the following:
    
    • appointment of arbitrator(s).
    • decisions on the challenge of arbitrators and other reasons for the replacement of arbitrators;
    • assistance in fixing the fees of arbitrators and participation in the review mechanism on the costs and fees where the Applicable Procedural Rules are ad hoc (absence of the parties’ agreement on the foregoing).

CRCICA can provide administrative services relating to ad hoc Mediation.

CRCICA can provide administrative services relating to Dispute Board:

• • Where CRCICA appoints dispute board members and decides upon challenges against them in accordance with Article 5 paragraphs 7 & 8 of the CRCICA Arbitration Rules.
  • CRCICA provides optional services, according to Article 18 of the CRCICA Arbitration Rules, for Dispute Board upon the Parties or the DB member request.
  • CRCICA provides document related services, which can be found here

• Hosting and helping organize virtual hearing, semi-virtual hearings, and remote witness and experts’ hearing and cross-examination, including providing platforms for document sharing through experienced service providers.
• Travel expenses.
• Providing necessary practical arrangements for meetings and hearings at the Centre’s premises or at one of its alternative hearing centres, including:
  
  • Assisting the arbitral tribunal in establishing the date, time and place of any hearing(s);
  • Arranging meeting rooms for hearing(s) or deliberations of the arbitral tribunal as well as breakout rooms;
  • Arranging telephone conferencing and videoconferencing facilities;
  • Arranging secretarial or clerical assistance;
  • Making available or arranging for interpretation services;
  • Making arrangements for recording services;
  • Facilitating entry visas to the Centre’s host state, if possible and when required;
  • Arranging accommodation for Parties and the arbitral tribunal, with special rates where possible.
  • Carrying out any other practicable tasks entrusted to the Centre by the Parties and/or the arbitral tribunal, such as serving communications, notifications and submissions.

CRCICA engages in the following activities, not directly related to the conduct of arbitral or ADR proceedings, including the following:

• Capacity building of international arbitrators and legal scholars from the Afro-Asian area by organizing training programs and workshops in cooperation with other institutions and organizations;
• Conducting and publishing statistics relating to CRCICA’s activities;
• Providing assistance to other entities, including the use of the CRCICA Conference Section, infrastructure, and other facilities – in relation to the promotion of arbitration and capacity building;
• Providing support to arbitration moot activities of local universities;
• Sponsoring the student activities related to arbitration and development of legal capabilities;
• Conducting and publishing academic and practical researches and studies; and
• Providing access to its comprehensive library specialized in arbitration and ADR, which offers thousands of books, collections of law journals, and a database centralizing all the arbitral awards as well as court decisions of relevance.